Careers

Job Summary: Provide exceptional service and support to our customers via phone, email, and text message.

Bug Tussel Wireless Company Overview: Join our awesome Bug Tussel Wireless Team “We’re out there.” As a Customer Service and Support Representative, you will be responsible for providing exceptional service to all prospective and existing customer’s telephone or written inquiries to build long term relationships, while meeting department service level and quality expectations.  This position is responsible for determining issues, incident reporting, problem resolution, escalation and follow up in a timely manner while adhering to company policies and procedures as appropriate.

Job Duties:

• Answer questions relative to internet service, billing, equipment, and coverage area.
• Maintain appropriate call logs and provide activity reports when requested.
• Provide consistent and accurate information to customers.
• Continually learn and enhance knowledge of rate plans, equipment, products, service offerings and features.
• Document all customer interactions in trouble ticketing system.
• Use each interaction with customers as a proactive opportunity to gain customer’s long-term loyalty and financial commitment to the company as well as advising customers of new offerings and opportunities.

• Make outbound follow-up calls to support company objectives and goals.
• Investigate and identify reasons for dissatisfaction in customers with the intent of providing custom solutions, empathy and resolving concerns to retain service or win-back a customer.
• Recommend products and services based on the needs and interest of the customer.
• Timely follow up with internal and external customers and management.
• Capture and report reasons for service terminations, customer trends, customer feedback, competitive offerings and valuable information that can be learned from customers.
• Monitor processes.  Ensure they are efficient and effective to complete work in a timely manner while being accurate.

• Perform additional responsibilities as requested and required.

Education, Certification, and/or Training Requirements:

• High School Diploma or GED equivalent, or further (higher) education
• 1-2 years related experience; or equivalent combination of education and experience
• Bi-lingual preferred

Other Required Skills, Abilities and Working Conditions

• Experience with Microsoft Office and other business software applications
• Strong communication and organizational skills
• Ability to be detail orientated and analytical

Benefits:

• Insurance effective your first day
• A diverse, supportive team
• Monthly HSA company contributions
• Paid Training
• A 4% 401(k) company match savings plan
• Paid Holidays
• Paid Time Off (PTO)
• Competitive Health Benefits (medical, dental, vision)
• Life, Accident, Short & Long-Term Disability Insurance

Submit resume below.

Job Summary: Join our awesome Inside Sales Team “We’re out there.” As an Inside Sales Representative, you will be responsible for answering incoming phone calls from potential wireless & fiber customers, selling via phone & email, upselling and  closing sales tickets.  Achieve maximum sales profitability, growth, and account penetration by effectively selling the Company’s products and/or related services throughout Wisconsin.

Principal Duties and Responsibilities:

• Incoming/Outbound sales calls to prospective customers.
• Effectively following sales processes using Sales Force
• Meet or exceed sales goals on a monthly, quarterly, and annual basis.
• Utilize effective selling skills and product knowledge.
• Analyze territory information to achieve sales results.
• Utilize sales tools, resources and supporting analysis.
• Provide feedback to manager on market trends, challenges and product access.
• Perform all duties in terms of maximizing revenues and minimizing costs.
• Perform additional responsibilities as requested and required.

Education, Certification, and/or Training Requirements:

• High School Diploma or GED equivalent, or further (higher) education.
• 1-2 years related experience and/or training in sales; or equivalent combination of education and experience.

Other Required Skills, Abilities and Working Conditions

•  Experience with Microsoft Office, Google Earth, Sales Force
•  Interest in Telecommunications Industry
•  Exceptional interpersonal, communication and organizational skills.
•  Attention to accuracy, detail and completeness.
•  Must be driven and self-motivated with the ability to work with minimal supervision.

Working Conditions:

• Onsite position reporting to 417 Pine St., Green Bay, WI

Benefits:

• 401(K) Savings Plan

Submit resume below.

Job Summary: Serves customers by installing and servicing internet systems and products.

Bug Tussel Wireless Company Overview: Join our awesome Bug Tussel Wireless Team “We’re out there.” As the Installation and Service Technician, you will be responsible for planning and implementing product and service installations of our broadband network in existing and new markets in Wisconsin.

Installation and Service Technician Job Duties:

• Serves existing accounts by analyzing work orders; planning daily travel schedule; investigating complaints; conducting tests; resolving problems
• Establishes service by installing system requirements for internet service, billing, equipment and coverage areas
• Maintains rapport with customers by examining complaints; identifying solutions; suggesting improved methods and techniques; recommending improvements
• Keeps equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; and performing preventive maintenance for customers
• Documents service and installation actions by completing forms, reports, logs, and records
• Maintains customer confidence by keeping service information confidential
• Updates job knowledge by participating in educational opportunities; internal and external training initiatives and reading professional publications
• Accomplishes the company’s mission and vision by operating professionally
• Company Owned or Leased Vehicle and tools provided

Education, Certification, and/or Training Requirements:

• High School Diploma or GED equivalent, or further (higher) education
• 2-3 years related experience and/or training in installations and or as a technician; or equivalent combination of education and experience
• Valid driver’s license with a good driving record required

Other Required Skills, Abilities and Working Conditions

• Experience with Microsoft Office and other business software applications
• Strong communication and organizational skills
• Road travel is essential – in company owned vehicle
• Ability to be detail orientated and analytical
• Must be able to lift and carry 50lbs
• Must be comfortable on ladders, roofs, silos, and heights in general

Benefits:

• Paid Training
• 401(K) Savings Plan
• Paid Holidays
• Vacation
• Health Benefits (medical, dental, vision)
• Life, Accident, Short & Long-Term Disability Insurance

Submit resume below or to matthew.cagle@bugtusselwireless.com

A Top Tower Hand is expected to be a safe and competent climber that is able to handle the most basic to the most complicated tasks. They are expected to be a tower technician role model and assist in the development of all team members. Need to be open to learning all technologies and cross-train where needed. Perform tower construction and maintenance activities including but not limited to assembling/erecting towers, installing antennas, mounting hardware, installing coax and connectors, grounding, testing, positioning and optimizing antennas and lines. Ability to climb to heights over 100 feet. Ability to follow safety rules and regulations based on company policy.

Principal Duties and Responsibilities:

• Follow safety rules and regulations as set in the Company’s Tower and General Safety Rules. Follow all state and federal safety regulations while working in an efficient and productive manner.
• Be secured to the tower at all times while you are on the tower. 100% Tie-Off 24×7…No exceptions!
• Work independently and as a member of various teams; run the crew in absence of the Team Leader.
• Commitment to excellence and high standards, uphold quality workman ship.
• Must be able to read and follow Construction Drawings or specialized methods of procedures to perform installation or maintenance on equipment and/or sites.
• Must have knowledge on a variety of different equipment, be familiar with working with Coax or Fiber, and experience with Antennas, Radio configurations, and decommission.
• Ability to fully test a multitude of different pieces of equipment (Sweeps, PIM, Fiber Testing, RETs).
• Performs tape drops and phot documentation.
• Assist in training and project oversite, as well as site safety.
• Identifies and maintains jobsite conditions such as tower and facility lighting, housekeeping, site cleanliness and fire protection.
• Perform tower construction and maintenance activities including but not limited to, assembling/erecting towers, installing antennas, mounting hardware, installing coax and connectors, grounding, testing, positioning and optimizing antennas and lines.
• Maintain and repair light bulbs and lighting systems on towers.
• Troubleshoot and assist in testing a variety of systems.
• Safely climb towers, water tanks and work on rooftop installations.

Education, Certification, and/or Training Requirements:

• High School diploma or GED equivalent.
• Valid driver’s license with a good driving record.
• 3+ years previous experience with tower erection/modification/decommissioning.
• Must be able to climb towers up to 300 feet with a 50-75# load. Must be able to climb a variety of towers with no exceptions.
• Attention to detail, accuracy, and completeness.
• Pass preliminary and random drug screening, criminal background check and driving background check.
• Good work ethic, positive attitude, reliability and team player mentality
• Have mechanical skills/aptitude.

Preferred Skills and Abilities:

• Climb/Rescue certification, Sweep certification, PIM certification, Fiber certification.
• Experience in installing, troubleshooting different wireless technologies; familiar with software for testing and administrative needs.
• RF Awareness
• First Aid/CPR
• OSHA 10

Working Conditions:

• Working conditions are primarily outdoors, with possible inclement weather.
• Work in fluctuating climates including windy, very cold or very hot conditions.
• Travel and overnight stays are required.
• Road travel is essential; must be able to drive for long periods of time and/or make a series of multiple out-of-vehicle stops.

Benefits:

• • Paid Vacation and Holidays
  • 401k Savings Plan
  • Health/Dental/Vision

Submit resume below.

Perform tower construction and maintenance activities including but not limited to assembling/erecting towers, installing antennas, mounting hardware, installing coax and connectors, grounding, testing, positioning and optimizing antennas and lines. Ability to climb to heights over 100 feet. Ability to follow safety rules and regulations based on company policy.

Principal Duties and Responsibilities:

• • Follow safety rules and regulations as set in the Company’s Tower and General Safety Rules.
  • You will be secured to the tower at all times while you are on the tower. No exceptions!
  • Cooperate and work well on a crew of two to three members.
  • Perform tower construction and maintenance activities including but not limited to, assembling/erecting towers, installing antennas, mounting hardware, installing coax and connectors, grounding, testing, positioning and optimizing antennas and lines.
  • Maintain and repair light bulbs and lighting systems on towers.
  • Troubleshoot and assist in testing a variety of systems.
  • Ability to climb to heights over 100 feet.
  • Safely climb towers, water tanks and work on rooftop installations.
  • Read and follow detailed site plans and tower drawings.
  • Have mechanical skills.
  • Participate in educational and safety opportunities as needed to refresh, update, and enhance skills and knowledge that pertain to job responsibilities, company operations, customer interests, and industry outlook. This may include workshops, webinars, learning sessions, reading materials, classroom study, etc.
  • Monitor processes. Ensure they are efficient and effective to complete work in a timely manner while being accurate.
  • Perform all duties in terms of maximizing revenues and minimizing costs.
  • Perform additional responsibilities as requested and required.

Education, Certification, and/or Training Requirements:

• High School diploma or GED equivalent.
• Valid driver’s license with a good driving record.
• Previous climbing experience preferred however, not required.

Other Required Skills and Abilities:

• Ability to be detail orientated, thorough and proficient.
• Ability to climb.
• Be able to lift a minimum of 50 pounds.
• Attention to accuracy, detail and completeness.

Working Conditions:

• Working conditions are primarily outdoors, with possible inclement weather.
• Work in fluctuating climates including windy, very cold or very hot conditions.
• Travel and overnight stays are required.
• Road travel is essential; must be able to drive for long periods of time and/or make a series of multiple out-of-vehicle stops.

Benefits:

• Paid Vacation and Holidays
• Health and Dental Benefits
• 401k Savings Plan

Submit resume below.

Position Summary: 

Responsible for analyzing, designing, installing, configuring, maintaining and repairing of network infrastructure and overall network performance.  Assist with planning and project management.  Assist in troubleshooting and repair of network and switching equipment issues.  Strong understanding of IP network design is required.  Bug Tussel will be implementing numerous new systems in the upcoming years.

Hours:  Monday – Friday, 8:00am-5:00pm

(Hours may vary based on business need to accommodate for evening or weekend work)

This is not necessarily an all-inclusive list of all responsibilities, skills, duties, requirements, effort or working conditions associated with the job.  While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job, or to require that other, or different tasks be performed when circumstances change and/or business and organizational needs necessitate.

Principal Duties and Responsibilities:

• Maintain proficiency on all facets of the network and related hardware and software; including all attached or interconnected devices.
• Implement and update firewall rules on the appropriate network devices.
• Select and implement security tools, policies, and procedures in conjunction with the company’s security team.
• Assist with FTTH network design and implementation of equipment.
• Maintain accurate records of daily activities including repair work, hardware/software upgrades and changes, alarm reporting, E-911 systems and any other pertinent data.
• Design, setup, configure and maintain complex switching environments.
• Assist with installation, turn up and certification of new equipment needed for system expansion. This will include but not be limited to network facilities, switches, routers, core transport equipment. 
• Troubleshoot malfunctions of network hardware and software applications to resolve operational issues and restore services.
• Monitor system resource utilization, trending, and capacity planning.
• Seek and participate in educational opportunities as needed to refresh, update, and enhance skills and knowledge that pertain to job responsibilities, company operations, customer interests, and industry outlook. This may include workshops, webinars, learning sessions, reading materials, classroom study, etc.
• Perform all duties in terms of maximizing revenues and minimizing costs.
• Perform additional responsibilities as requested or required.

Education, Certification, and/or Training Requirements:

• Bachelor’s degree in engineering or related experience and/or training; or equivalent combination of education and experience is required.
• Five years network engineering experience, required.
• Experience engineering a telecommunications, preferred but not required.
• Current CCNA and/or CCDA certification, required.
• Deep understanding of networking protocols (e.g., IPSEC, HSRP, BGP, OSPF, 802.11, QoS)
• Solid understanding of the OSI or TCP/IP model
• Proven hands-on network engineering experience
• Hands-on experience with monitoring, network diagnostic and network analytics tools

Other Required Skills and Abilities:

• Proven ability to organize and prioritize multiple tasks.
• Attention to accuracy, detail and completeness.
• Must be driven, self-motivated, and able to work independently with minimal supervision.
• Proficient with Microsoft Office.
• Strong communication skills.

Working Conditions:

• Normal office environment with occasional outdoor working conditions which may include inclement weather.
• Ability to bend, squat, crawl or climb and lift up to 75 pounds.
• This position will require second tier “on call” status Monday-Friday and weekends according to a rotating schedule.

Submit resume below.

Principal Duties and Responsibilities:

Maintain proficiency on all facets of the network and related hardware and software; including all attached or interconnected devices.

• Implement and update firewall rules on the appropriate network devices.
• Select and implement security tools, policies, and procedures in conjunction with the company’s security team.
• Assist with FTTH network design and implementation of equipment.
• Maintain accurate records of daily activities including repair work, hardware/software upgrades and changes, alarm reporting, E-911 systems and any other pertinent data.
• Design, setup, configure and maintain complex switching environments.
• Assist with installation, turn up and certification of new equipment needed for system expansion. This will include but not be limited to network facilities, switches, routers, core transport equipment. 
• Troubleshoot malfunctions of network• The NOC Managers primary responsibility is to plan, organize, and manage staff and overall operations to ensure stability of customer’s infrastructure. Provides overall expertise with all network operations function
• Manage tools, systems and procedures to ensure dynamic management of issues and customer management.
• Ensures all members of assigned technical teams are effective and fully utilized in order to provide high resource utilization.
• Evaluates technical skills of the team and ensures there is an appropriate level of expertise.
• Provide procedural training to staff.
• Perform performance objectives and performance reviews with all team members.
• The NOC Manager will include hands on technical support work related to the overall health and maintenance of customer environments.
• This position will perform tier-2 and 3 escalation support and act as the point of contact in the NOC for all inquiries from other departments.
• The NOC Manager will manage all related partner operational expectations.
• Ensure continual process improvement within the NOC including but not limited to automation of NOC tasks and reporting, implementation of enterprise-wide monitoring initiatives, and routine administration tasks.
• Monitor system resource utilization, trending, and capacity planning.
• Seek and participate in educational opportunities as needed to refresh, update, and enhance skills and knowledge that pertain to job responsibilities, company operations, customer interests, and industry outlook. This may include workshops, webinars, learning sessions, reading materials, classroom study, etc.
• Perform all duties in terms of maximizing revenues and minimizing costs.
• Perform additional responsibilities as requested or required.

Education, Certification, and/or Training Requirements:

• Bachelor’s degree in computer science, telecommunication engineering, or IT strongly preferred.
• 5 years of proven work experience preferred.

Other Required Skills and Abilities:

• Ability to work alone and in a team
• Demonstrated history of successfully leading teams
• Excellent skills in developing processes and procedures for Client & In-house team.
• Excellent oral communication skills, writing and presentation skills
• Ability to interact with clients in a professional, articulate manner

Submit resume below.

Job Summary: Serve as an independent contractor conducting wireless broadband (internet) sales

Bug Tussel Wireless Company Overview: Join our awesome Bug Tussel Wireless Team “We’re out there.” As an Independent Sales Representative, you will be responsible for creating and executing your own sales plan to support your community and surrounding areas with wireless broadband (internet) and cellular needs.

Job Duties:

• Provide excellent customer service by engaging with personnel regarding Bug Tussel Wireless and AT&T service and products
• Market and sell the latest wireless broadband (internet) technology
• Collaborate and assist Business Development Managers (BDM) with marketing and sales
• Organize, develop, and implement sale strategic plans
• Create marketing and advertisement products/strategies to assist in your sales
• Utilize computer software, internet websites, and phones to communicate with potential customers

Education, Certification, and/or Training Requirements:

• High School Diploma or GED equivalent, or further (higher) education

Other Required Skills, Abilities and Working Conditions

• Experience with Microsoft Office and other business software applications
• Strong communication and organizational skills
• Ability to be detail orientated and analytical
• Ability to engage with community

Opportunities this Independent Role Provides:

• 100% Commission plus 10-year residual payout
• Set your own hours – Be Your Own Boss
• Sell to Friends, Family, Business Contacts – Minimum 5 sales per year
• Lead Commission for AT&T Referrals
• No upfront cost (Company paid marketing materials)
• Start your journey to financial freedom

Submit resume below.

Job Summary: Sick of poor wireless? Be part of the solution for your community!

If you haven’t heard of Bug Tussel Wireless yet, you aren’t alone. We’re spreading our wings and continuing our journey around rural Wisconsin. Unlike the emerald ash borer, we have been welcomed into communities desperate for reliable wireless services.

The Business Development Manager (BDM) position is a direct sales role. Bug Tussel Wireless is an authorized AT&T dealer, meaning you will have access to a variety of services to meet your customer needs.

Job Duties:

• Work independently – manage your territory as you would a small business.
• Use your exceptional time management skills to plan your schedule, appointments, marketing strategies, etc.
• Represent Bug Tussel Wireless at meet & greets, town/county board meetings, farm shows, local festivals, trade shows, etc.
• Use your outstanding personality to continually reach out to community members while growing awareness and positive experiences with the company.
• Be comfortable using and assisting others with technology. Training is provided on specific hard and software. You will need to be tech. savvy enough to help those who aren’t.

Opportunities this Independent Role Provides:

• A generous base compensation along with commission. It is not unusual for Business Development Managers to earn $50,000 to $70,000 and beyond annually
• A mix of on-the-job training and structured online training
• Peers and management willing to help and answer training questions
• Additional bonus for low churn (how many customers end services), locating tower space, attending meet & greet events, trade shows, etc.
• Gratification knowing you are connecting your community to the rest of the world!

Bug Tussel’s comprehensive benefits package includes:

• 4% 401(k) match after 90 days
• Health benefits starting day 1
• Monthly HSA contributions with no strings attached
• 100% company sponsored Life Insurance & Accidental Death or Dismemberment insurance
• Paid time off
• Tuition reimbursement
• Casual work environment – including dress code

Submit resume below.

Job Summary: Sick of poor wireless? Be part of the solution for your community!

If you haven’t heard of Bug Tussel Wireless yet, you aren’t alone. We’re spreading our wings and continuing our journey around rural Wisconsin. Unlike the emerald ash borer, we have been welcomed into communities desperate for reliable wireless services.

The Business Development Manager (BDM) position is a direct sales role. Bug Tussel Wireless is an authorized AT&T dealer, meaning you will have access to a variety of services to meet your customer needs.

Job Duties:

• Work independently – manage your territory as you would a small business.
• Use your exceptional time management skills to plan your schedule, appointments, marketing strategies, etc.
• Represent Bug Tussel Wireless at meet & greets, town/county board meetings, farm shows, local festivals, trade shows, etc.
• Use your outstanding personality to continually reach out to community members while growing awareness and positive experiences with the company.
• Be comfortable using and assisting others with technology. Training is provided on specific hard and software. You will need to be tech. savvy enough to help those who aren’t.

Opportunities this Independent Role Provides:

• A generous base compensation along with commission. It is not unusual for Business Development Managers to earn $50,000 to $70,000 and beyond annually
• A mix of on-the-job training and structured online training
• Peers and management willing to help and answer training questions
• Additional bonus for low churn (how many customers end services), locating tower space, attending meet & greet events, trade shows, etc.
• Gratification knowing you are connecting your community to the rest of the world!

Bug Tussel’s comprehensive benefits package includes:

• 4% 401(k) match after 90 days
• Health benefits starting day 1
• Monthly HSA contributions with no strings attached
• 100% company sponsored Life Insurance & Accidental Death or Dismemberment insurance
• Paid time off
• Tuition reimbursement
• Casual work environment – including dress code

Submit resume below.

Be a part of Bug Tussel’s growing Fiber Optic Team! Bug Tussel will be experiencing tremendous growth in the fiber optic space over the course of the next five years. This includes all phases from design, construction, maintenance, and operations of its own fiber optic network. Bug Tussel’s mission is to provide high-speed fiber optic services to rural Wisconsin and other places previously ignored by providers. Opportunities are immense for growth, leadership, and to provide your expertise to this exciting initiative!

JOB SUMMARY:
Under guidance from the foreman, perform all duties as necessary for fiber optic underground construction. Ability to safely and effectively operate heavy equipment to include trenchers, plows, directional drilling machines, and excavators. Additionally, the ability to safely onload and offload heavy equipment to the jobsite is a requirement of the role. Performing tasks with a high degree of professionalism and workmanship is a must.

Responsibilities:

• Complete construction work as assigned by the Foreman/Supervisor.
• Participate in all phases of underground fiber optic construction to include but not limited to the operation of heavy equipment and the installation of materials.  
• Perform job duties in rural and urban areas that involve a high degree of situational awareness of surroundings and possible hazards that may exist in a dynamic work environment.
• Work as a positive team member in coordination with the foreman and other operators / laborers.
• Under the guidance of the foreman, operate a directional bore machine, trencher, plow, and other heavy equipment as necessary.
• Operate with a safety mindset at all times and follow established procedures established by the site foreman.

Required Skills:

• Loading, driving, delivery and placement of various sizes of construction materials and equipment.
• Occasional hand digging using shovels and mechanical tools.
• Installation of fiber optic cabling.
• Climb into and out of equipment (trucks, cars, backhoes, trenchers, etc.)
• Work in rural and urban areas.
• Maintain visual and audible contact with other crew members and all moving or stationary equipment.
• Ability to work in challenging weather conditions.
• Ability to learn and operate equipment and follow designated plans.
• Must be willing to travel and spend consecutive nights in a hotel.
• Valid driver’s license with a good driving record required
• Hold or be able to obtain a Class A CDL.
• Required knowledge of D.O.T. regulations for working in roadways.

Education and Experience:

• A minimum of one year experience in fiber optic or utility construction.
• High School Diploma or GED equivalent, or further (higher) education.

 Benefits:

• 401(K) Savings Plan
• Paid Holidays
• Vacation
• Health Benefits
• Company Owned or Leased Vehicle

Be a part of Bug Tussel’s growing Fiber Optic Team! Bug Tussel will be experiencing tremendous growth in the fiber optic space over the course of the next five years. This includes all phases from design, construction, maintenance, and operations of its own fiber optic network. Bug Tussel’s mission is to provide high-speed fiber optic services to rural Wisconsin and other places previously ignored by providers. Opportunities are immense for growth, leadership, and to provide your expertise to this exciting initiative!

JOB SUMMARY:
This position is responsible for leading either a fiber optic directional drilling or plowing / trenching crew comprised of 3-6 team members. This person will be responsible for a safe, efficient, and effective job site. The ability to teach and mentor experienced and new laborers is essential to the role. They ability to keep the crew working as a cohesive team in dynamic field conditions is a must. Additionally, the ability to foresee potential jobsite challenges and troubleshoot equipment is integral to the role.

Responsibilities:

• Have a strong safety mindset from mobilization through project completion. This includes but is not limited to travel to and from the jobsite, jobsite setup and breakdown, wearing of personal protection equipment, local traffic conditions and setup of appropriate warning signs, preparation for inclement weather, coordination with local authorities and agencies, operation of construction equipment, and installation of materials.
• Mobilize the team to the assigned work area in an effective and efficient manner.
• Lead and mentor a team of 3-6 individuals.
• Be responsible for all equipment and vehicles assigned.
• Complete construction on-time and within budget parameters.
• Have a strong working knowledge of all equipment and the ability to troubleshoot issues as they arise.
• Represent Bug Tussel with the highest degree of professionalism and workmanship.
• Develop a positive work environment and opportunities for team members to grow.
• Communicate with other functional areas like design engineering and other field staff as appropriate.
• Complete daily/weekly documentation of work progress and materials as assigned by management.
• Be especially mindful of all existing underground utilities and ensure a high degree of crew awareness as well.
• Complete site restoration in a timely manner to ensure minimal impact to surrounding terrain.
• Understand rock and soil conditions and the necessary procedures to effectively operate in them.
• Other tasks as assigned.

 Required Skills:

• A strong background in fiber optic utility construction as mentioned above.
• The ability to safely lead and motivate a team.
• Complete documentation in a timely and professional manner.
• Communicate effectively with senior leadership.
• Be able to lead a crew under dynamic and changing conditions where weekly travel is necessary.

Education and Experience:

• A minimum of three to five years’ experience in fiber optic construction as either an operator or foreman.
• High School Diploma or GED equivalent, or further (higher) education.
• Experience in reading design prints.
• Valid driver’s license with a good driving record required.
• Hold or be able to obtain a Class A CDL.

Benefits:

• 401(K) Savings Plan
• Paid Holidays
• Vacation
• Health Benefits
• Company Owned or Leased Vehicle

JOB SUMMARY:
Responsible for radio frequency (RF) and/or Radio Access Network (RAN) design.  Designs, plans oversees the optimization of the 4G, PTMP Cambium and licensed/unlicensed microwave wireless radio access networks.  Work includes radio propagation modeling and predicted coverage, microwave path analysis, interference analysis, frequency coordination, cell site equipment layout, parameter definition and ancillary equipment.  Analyzes RAN data to recommend optimal changes to RAN network to improve all the key indexes and performance indicators.  Assist Field Technicians in resolving technical issues.  Ability to handle multiple projects simultaneously in a fast paced environment.

Principal Duties and Responsibilities

• Management of the RF Optimization/Drive Test team. The team will be responsible to obtain signal coverage data by driving the network and reviewing the KPI metrics, from there the team will recommend changes to improve the overall performance of the network.
• Oversee the creation of statewide/countywide RF designs for county board reviews, PSC grants and bond projects.
• Responsible for the calibration of the drive test software.
• Model specific new site locations to recommend the optimal antenna sites for best coverage and most favorable build cost.
• Evaluate existing 4G and PTMP transmission networks to identify coverage issues and work with engineering team to resolve technical issues.
• Work with frequency search companies and FCC as required to secure licenses.
• Respond to department’s informational and service related needs.
• Investigate new and used equipment for recommendation and purchase; identify ways to improve or cut network costs through efficient equipment, etc.
• Data analysis.
• Responsible for radio frequency (RF) and/or Radio Access Network (RAN) design.
• Designs, plans and oversees optimization of the licensed and unlicensed microwave wireless radio access networks.
• Perform radio propagation modeling and predicted coverage, microwave path analysis, interference analysis, frequency coordination, cell site equipment layout, parameter definition and ancillary equipment.
• Analyzes RAN data to recommend optimal changes to RAN network to improve all the key indexes and performance indicators.
• Participate in educational opportunities as needed to refresh, update, and enhance skills and knowledge that pertain to job responsibilities, company operations, customer interests, and industry outlook.  This may include workshops, webinars, learning sessions, reading materials, classroom study, etc.
• Monitor processes.  Ensure they are efficient and effective to complete work in a timely manner while being accurate.
• Perform all duties in terms of maximizing revenues and minimizing costs.
• Perform additional responsibilities as requested and required.

Education, Certification, and/or Training Requirements:

• 4-year Bachelor’s Degree in engineering and 5-10 years RF engineering related experience and/or training; or equivalent combination of education and experience.
• 2-4 years of experience managing a small team of engineers.
• Knowledge and understanding of wireless antenna structures, wave propagation, cellular networks and cellular phone operation. 
• Experience in RF modeling using industry standard tools.

 Other Required Skills and Abilities:

• Experience with Microsoft Office and other business software applications.
• Strong knowledge of KPI metrics from Ericsson and/or Nokia LTE networks.
• Strong communication and organizational skills.
• Ability to be detail orientated and analytical.
• Must be driven and self-motivated with minimal supervision.
• Able to effectively work as part of a team.

Working Conditions:

• Normal office environment.
• Occasional site visits to assist with troubleshooting on RF related performance issues

Job Summary:

Bug Tussel Wireless is seeking a motivated, responsible, self-starting individual to join our canvassing team. As part of our outside sales team, you’ll focus on door to door canvassing and seek potential customers for our services. Primary focus will be Fiberoptics being constructed throughout rural WI in 2022 in pre-sales & sales. Bug Tussel also has cellular towers in rural areas that need focus in-between fiber releases. This is an essential part of our lead generation process and strategy which requires you to have excellent communication skills and the ability educate our customers quickly and confidently. You gather personal data from your contacts and help them determine how they can best benefit from our services. This is a physically active position, driving from property to property.

Education, Certification, and/or Training Requirements:

• High School Diploma or GED equivalent, or further (higher) education.
• 1-2 years related experience and/or training in sales; or equivalent combination of education and experience.
• Valid driver’s license with a good driving record required.

Other Required Skills, Abilities and Working Conditions

•  Experience with Microsoft Office and other business software applications.
•  Canvassing experience or team leadership preferred but not required
•  Exceptional interpersonal, communication and organizational skills.
•  Attention to accuracy, detail, and completeness.
•  Must be driven and self-motivated with the ability to work with minimal supervision.

Working Conditions:

Road travel is essential; must be able to drive for long periods of time and/or make a series of multiple out-of-vehicle stops for sales or service calls, attendance at business-related, community-involved and company-sponsored events and meetings.

Opportunities this Independent Role Provides:

• 401(K) Savings Plan
• Paid Holidays
• Vacation
• Health Benefits
• Company Owned or Leased Vehicle
• Base Annual Salary + Commissions

Submit resume below.